Travel and Hospitality
Travel and Hospitality sector is ever booming and always seeks continuous attention. Also, this sector has a wider view towards digital inclination which enhances the quality of construction along with real estate operations.
Lumera offers a wide range of digital services and solutions, required by any sector to enhance the quality standards, which in turn uplifts the end user experience resulting in a stronger market presence. We cater special assistance to travel and hospitality industry, to make both quality and demand competing ends meet.
Our skilled pool of travel and hospitality software consultants, designers, and developers have been leveraging the potential of the most modern technologies and frameworks to work out a variety of travel and hospitality software that caters to a wide spectrum of travel and hospitality segments such as hotels, resorts, travel agencies, restaurants, etc. with a stringent focus on garnering optimal turn around time and maximum RoI. Based on customer requirements, our comprehensive solutions showcase a seamless integration with the latest happenings in the IT world like beacons, cloud computing, IoT, mobile devices, BI and big data analytics, etc.
Our Core Concept
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Reconstruct business models to generate new growth and overall development
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Promised customer satisfaction within budget limits
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We provide innovative solutions to traditional problems with high end technical assistance.
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We make digital transformation possible for every option the client is looking for.
How we use Automation in Travel and Hospitality
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Enables guests to check in remotely through their mobile device, predicts/manages the staffing needs, reduces labor costs and alerts hotel staff when guests arrive.
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Allows guests to self-check-out which allows them to arrange for their preferred transportation to their next destination
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Provides smart room access systems that allow guests to unlock their doors by simply swiping their phones across a keyless pad on the door.
IoT in Travel and Hospitality
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Provides in-room tablets that connects to everything from the lights, to the heaters and air conditioning, allowing all to be controlled from one place within the hotel room.
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Produce more and more data about how guests interact with staff and the amenities throughout the hotel campus.
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Monitor, track and optimize energy consumption, predictive maintenance allows them to use sensor data to identify issues and alerts maintenance staff before getting escalated.
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Connected public transport systems provides real-time vehicle tracking, data analysis and real-time management and personalised travel information
How Lumera Implements AI into Travel and Hospitality Sector
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Using Artificial Intelligence (AI), hotels are able to interact new ways with guests digitally while freeing up hotel staff to work on other tasks.
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Improves the travel experience as language differences can be eliminated, ensuring clear communication with travelers wherever they may be from.
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Artificial intelligence is a step forward from machine learning in terms of customer support through chatbots. Chatbots are able to understand simple questions and provide answers almost instantaneously, taking the burden away from customer service staff and improving the experience for customers.
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AI is helping immensely to help hoteliers in managing their brands through reviews, utilising customer feedback for benchmarking, managing social channels in real-time, screening negative reviews and more.
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Check-in, check out, customer service experience are all set to improve through the utilisation of AI.
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AI is one of the most promising technologies to hit the travel industry, reducing overhead by cutting out human capital and replacing these resources with artificial intelligence. Chatbots, offshoots of artificial intelligence, have infiltrated customer service, programmed to resolve simple issues that previously required a real-life agent to mitigate.
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AI bots are capable of organizing travel plans and troubleshooting, transferring customers to actual agents when the conversation supersedes their capabilities.
Cloud in Travel and Hospitality
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Helps travel agents to access using better and more flexible cloud computing technologies to improve the effectiveness of assets and uptime, boost employee productivity that leads to reduced costs, greater efficiency and better agility.
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Ability to move fast and launch new services with cloud computing without incurring large additional costs or process delays which could be the key to driving business success.
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The cloud allows access to data or cloud applications from any Internet connected device without having to download or install anything locally. This flexibility and accessibility increases the productivity and efficiency of travel agencies.
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Eradicates monotonous tasks with automated solutions.
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Improved Marketing Campaigns with automotive approach methods.
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Increased Data accumulation and data managing.
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High level Digital Assistance is made possible in each and every level of Travel and Hospitality sector.
Our Thinking
CASE STUDY
Leading Laboratory Informatics Provider Increases 90% Coverage in Test Automation…
CASE STUDY
Leading Laboratory Informatics Provider Increases 90% Coverage in Test Automation…
CASE STUDY
Leading Laboratory Informatics Provider Increases 90% Coverage in Test Automation…
CASE STUDY
Leading Laboratory Informatics Provider Increases 90% Coverage in Test Automation…
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MS Dynamics and its importance in enabling business IT solutions.MS Dynamics is a mix of ERP and CRM solutions provided via a network. A dynamics is a group of solutions suitable for different types of businesses.
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MS Dynamics and its importance in enabling business IT solutions.MS Dynamics is a mix of ERP and CRM solutions provided via a network. A dynamics is a group of solutions suitable for different types of businesses.
blogs
Why Cloud Computing Security is Important?
When businesses go online, they seek cloud services to store their data, records, files, and whatnot…
How does DevOps play a crucial role in achieving agility?
DevOps is the collaboration of Development and Operational processes, to provide a collaborative approach to software development…
How IBM Solutions helps IT companies to strengthen their market Presence.
The Giant companies always speak big and perform big…
How intelligent testing services help in unlocking the power of data?
With the utilization of an Agile environment and DevOps becoming necessary in all software development companies, the QA and testing teams are facing new challenges.
“We’d recommend them to others and will definitely hire him again to start work on other platforms. I got more than my money’s worth!”
-Mr. Martin Beukof
“Their standard of coding has helped us move our project along quickly and keep us agile enough in the ever-growing complex technology landscape.”
-Mr. Tom Mitchel
Haven’t found what you like? feel free to contact
Please reach us at info@lumerainc.com or fill up the form.
